Terms & Conditions
Terms and Conditions
Effective Date: April 20, 2026
These Terms and Conditions (“Agreement”) govern your use of services provided by Clickenue LLC (“Clickenue”, “we”, “us”, or “our”) through www.clickenue.com and related engagements. By signing a service agreement or making payment for services, you agree to be bound by these terms.
1. Services
Clickenue offers the following services:
A. Ongoing Monthly Social Media Management Services
Clients may select from two monthly social media management plans:
1. Starter Plan – $1,000 per month
Management of 2 social media platforms
2 content creation sessions per month
Story activities (e.g., polls, reposts, interactive engagement)
Content calendar & scheduling
SEO-optimized captions, hashtags, and engagement monitoring
Monthly performance report
2. Advanced Plan – $2,000 per month
Management of 2 or more platforms
4 content creation sessions per month
Advanced story activities (polls, quizzes, reposts, highlights setup)
Content calendar & scheduling
Monthly performance report
Strategy & campaign check-ins
These services are collectively referred to as “Monthly Services.”
B. One-Time Social Media Videography Services
Clients may purchase videography packages on a one-time basis:
1. Basic – $500
Up to 2 hours of coverage
One highlight film
Delivered in desired format
2. Standard – $900
Up to 4 hours of coverage
One highlight film
One additional edit
3. Premium – $1,400
Up to 6 hours of coverage
One extended highlight film
Two additional edits
These are referred to as “One-Time Services.”
2. Contract Formation
A contract for services between Clickenue and a client is formed only when:
A client signs a written service agreement (digital or physical), and
Client payment information is accepted.
Clickenue reserves the right to accept or reject any engagement at its discretion.
3. Payments and Billing
A. Monthly Services
Fees for Monthly Services are billed in advance on a monthly basis, starting from the date of the executed service agreement.
The client authorizes Clickenue to charge recurring monthly payments until cancellation.
Clients must provide payment information prior to commencement of services.
B. One-Time Services
Fees for One-Time Services are payable in full before the service date or as otherwise agreed in writing.
C. Taxes
Client is responsible for all applicable taxes, duties, or governmental charges associated with services.
D. Late Payments
Late payments may incur service suspension, late fees, or collection actions.
4. Cancellation & Termination
A. Monthly Services
Clients may cancel Monthly Services by providing written notice at least 30 days prior to the next billing cycle. Cancellation requests must be sent via email to info@clickenue.com.
B. One-Time Services
One-Time Services may not be cancelled less than 14 days before the scheduled service date without liability for full payment.
Clickenue reserves the right to terminate or suspend services for violation of these Terms, non-payment, or conduct negatively affecting operations.
5. Client Responsibilities
Clients agree to:
Provide accurate contact and billing information.
Cooperate with Clickenue to supply assets, approvals, and responses in a timely manner.
Grant access to social media accounts, platforms, or locations as needed for service delivery.
Comply with platform terms (e.g., Meta, Instagram, TikTok).
Failure to cooperate may delay deliverables and will not be a breach by Clickenue if caused by client inaction.
6. Intellectual Property
A. Client Content
Client retains ownership of pre-existing content provided to Clickenue.
B. Created Content
Upon full payment, Clickenue grants the client a non-exclusive license to use content created specifically for the client (e.g., posts, videos) for normal business purposes. Clickenue retains the right to use content in its portfolio and for promotional purposes.
C. Third-Party Materials
Clickenue may use third-party tools, stock media, or licensed materials. Client usage rights for such materials are subject to third-party license terms.
7. Representations & Warranties
Clickenue will perform services in a professional and workmanlike manner. Clickenue does not guarantee specific results (e.g., follower growth, engagement metrics, sales) because performance is influenced by external factors beyond Clickenue’s control.
8. Limitation of Liability
To the maximum extent permitted by law, Clickenue’s liability is limited to the amount paid by the client for the services giving rise to the claim. Clickenue is not liable for indirect, incidental, special, punitive, or consequential damages.
9. Confidentiality
Both parties agree to keep confidential information private and not disclose it without written consent, except as required by law.
10. Data Collection & Privacy
By submitting a contact or quote request form on www.clickenue.com, you acknowledge that Clickenue may collect personal information including your name, business name, email address, and phone number. This information is used solely to respond to your inquiry and provide requested services.
Our website uses Google reCAPTCHA to protect against spam and unauthorized submissions. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Use of reCAPTCHA is subject to Google’s Privacy Policy (google.com/privacy) and Terms of Service (google.com/terms).
For full details on how we collect, use, and protect your data, please review our Privacy Policy at www.clickenue.com/privacy-policy.
11. Dispute Resolution
These Terms are governed by the laws of the State of Illinois. Any dispute will be resolved in courts located in Cook County, Illinois. Parties agree to attempt good-faith resolution before filing suit.
12. Miscellaneous
Amendments: Clickenue may update these Terms from time to time. Clients will be notified of material changes. The most current version will always be available at www.clickenue.com/terms-and-conditions.
Assignment: Client may not assign rights without consent.
Severability: If any provision is unenforceable, the remainder survives.
Contact Us
If you have questions about these Terms & Conditions, please contact us:
Clickenue LLC
Email: info@clickenue.com
Phone: 815-348-7992
Website: www.clickenue.com
Location: Chicagoland, IL